Questions, bug reports, or feedback — we are here to help.
All of your business data — customers, vehicles, work orders, invoices, and photos — is stored locally on your iPhone. Nothing is uploaded to our servers, and we cannot access it. The core features of DetailFlow work fully offline.
Because your data lives on your device, transferring is a two-step process:
1. On your old phone, export a backup from within DetailFlow and save it somewhere you can reach it (for example, iCloud Drive or the Files app).
2. On your new phone, install DetailFlow and use the restore option to import that backup file. Your customers, jobs, and records will be restored.
Keep your backup file safe until you confirm the new device has everything.
Subscriptions are managed by Apple, not inside DetailFlow. Open the iOS Settings app, tap your name at the top, tap Subscriptions, select DetailFlow, and choose Cancel Subscription. Cancel at least 24 hours before your renewal date to avoid the next charge. You keep access until the end of the current period.
If you reinstalled the App or switched devices, open DetailFlow, go to the upgrade or settings screen, and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used to buy. Your Pro access (subscription or lifetime) will be restored.
Photos you capture or import are saved on your device, so they do count toward your iPhone's storage. If space is tight, remove photos you no longer need from within the App, or move older job records to a backup file and delete them from the device.
The free version lets you use DetailFlow with limits on certain items, such as the number of customers, work orders, and invoice templates you can create. Upgrading to DetailFlow Pro removes these limits. The exact limits are shown in the App.
The Face ID app lock is an optional feature verified entirely on your device. If Face ID does not work, you can fall back to your device passcode to unlock the App. We do not store any biometric data and cannot unlock the App for you remotely.
Advertising tracking is off unless you allow it through Apple's tracking prompt. You can change your choice anytime in iOS Settings > Privacy & Security > Tracking, or under the DetailFlow entry in iOS Settings.
Email us at support@youzou.vip with a description of the issue and, if possible, your iPhone model and iOS version. We will get back to you within 1–2 business days.