Privacy Policy

Operator: Chengdu Youzou Information Technology Co., Ltd Effective: January 1, 2026 Updated: January 1, 2026

This Privacy Policy (the "Policy") applies to all mobile applications (each, an "Application") and related services (collectively, the "Service") operated by Chengdu Youzou Information Technology Co., Ltd ("we," "us," or the "Company"). We take the privacy of our users ("you") very seriously, and this Policy explains our practices regarding the collection, use, storage, and sharing of user information.

Because we operate multiple Applications with differing functionality, the specific scope of the information we collect and use under this Policy depends on the particular Application you use and the features you enable. An Application processes a given category of information described in this Policy only insofar as it actually offers the corresponding feature.

Please read this Policy carefully before using any of our Applications. By using an Application, you are deemed to have read and agreed to this Policy in its entirety.

I. Definition and Scope of Personal Information

"Personal information" as used in this Policy means information recorded in electronic or other form that, alone or in combination with other information, can identify a specific natural person or reflect the activities of a specific natural person.

When you use an Application, the personal information we may collect includes, but is not limited to: device model, operating system version, device identifier, screen resolution, device settings, network connection type, and IP address.

II. How We Collect Your Information

Depending on the specific Application you use and the features you enable, we may collect your information in the following ways:

  1. Device and log information (collected automatically). When you use an Application, we may automatically collect information about your device, including but not limited to device model, operating system version, device identifier, screen resolution, device settings, network connection type, and IP address. This information is used to ensure the Application is compatible with your device, to optimize the user experience, and for data analysis and statistics.
  2. Information collected through third-party data services. We may collect information through third-party data services (such as Google Firebase), including but not limited to application crash data, user interaction behavior data (such as clicks and swipes), and application usage paths. This information is used to monitor application stability, analyze user behavior, and optimize functionality and the user experience.
  3. Location information (only for Applications with location-based features). For Applications that offer location-based features, and only with your explicit authorization, we may obtain your location information solely for the purpose of providing the relevant location-based functionality. You can turn off location permissions at any time in your device settings.
  4. Information you actively provide. For Applications that offer the relevant features, you may choose to provide certain information, such as feedback, problem reports, or content you create or upload within the Application (for example, text records or images).
  5. Feedback and support information. When you submit questions, feature suggestions, or complaints through an in-app feedback channel, our official email, or other designated methods, we collect the information you provide, including but not limited to problem descriptions, screenshots, and contact information (such as an email address you voluntarily provide), used solely to process your feedback.

III. How We Use Your Information

We may use the information we collect for the following purposes:

  1. To provide and maintain the functions and services of the Application, ensure compatibility with your device, and optimize the user experience.
  2. To perform data analysis and statistics in order to identify performance bottlenecks, optimize functional logic, develop new features, and improve the stability, compatibility, and user experience of the Application.
  3. To send you notifications directly related to the Application based on your usage scenarios and preferences, including but not limited to version update reminders, feature guidance, and service status notifications.
  4. To process the questions, feature suggestions, or complaints you submit through our feedback channels.
  5. To improve the security of your use of the Application and protect the personal and property safety of you, other users, or the public from harm; to better prevent fraud, network vulnerabilities, computer viruses, network attacks, and intrusions; and to more accurately identify violations of laws and regulations or our relevant agreements. For these purposes we may collect, use, or integrate your device information and log information, as well as information that our affiliates and partners have lawfully obtained or shared with your authorization, in order to assess risk, verify identity, detect and prevent security incidents, and take necessary measures in accordance with law.
  6. To use information collected in connection with one of our services for our other services, for example to provide you with specific content; and to invite you to participate in surveys to help us improve existing services or design new ones.
  7. You understand and agree that, after collecting your information, we will de-identify the data by technical means such that the de-identified information cannot identify you, and we may use such de-identified information for analysis and commercial purposes.
  8. If we use your information for purposes not stated in this Policy, we will obtain your prior consent.

In accordance with applicable laws and regulations, your authorization is not required for the collection of your information in certain circumstances, including those related to national security or national defense; public security, public health, or significant public interest; criminal investigation, prosecution, trial, and judgment enforcement; safeguarding the major lawful rights and interests (such as life or property) of an information subject or another individual where consent is difficult to obtain; information you have voluntarily disclosed to the public; information collected from lawfully and publicly disclosed sources; what is necessary to maintain the safe and stable operation of the Application; and other circumstances stipulated by laws and regulations.

IV. How We Use Cookies or Similar Technologies

  1. We or our third-party partners may obtain and use your information through cookies or similar technologies and store such information as log information.
  2. Through the use of cookies, we provide a more convenient and personalized experience. A cookie is a small amount of data sent from a server to your device and stored locally. We use cookies to benefit users, for example to recognize your identity or store your preference settings.
  3. We may use our own cookies or similar technologies for purposes such as: remembering your identity (for example, to recognize you as a registered user or to store preferences or other information you provide); and analyzing your use of our services, including understanding which activities or features are most used.
  4. You may refuse or manage cookies or similar technologies through your browser or a user-selection mechanism. Please note, however, that if you disable cookies or similar technologies, we may be unable to provide you with the best experience and certain services may not function properly.

V. Information We May Share, Transfer or Disclose

(i) Sharing

We will not share your information with any third party outside the Company without your consent, except in the following circumstances:

  1. Sharing with your express consent or authorization, or where you actively choose to do so.
  2. Sharing in statutory circumstances. We may share your personal information as required by laws and regulations, to resolve litigation disputes, or as requested by administrative or judicial authorities.
  3. Sharing with our affiliates. In such cases we will share only the personal information that is necessary, and such sharing remains subject to this Policy.
  4. Third-party service providers. To provide the Service, we may share your information with third-party service providers (such as Google Firebase). For the purposes of application performance monitoring, user behavior analysis, and feature optimization, we will share the relevant information we collect about you (such as device information and application usage data, excluding sensitive information that can directly identify an individual) with Google Firebase. Google Firebase will process such information in accordance with its own privacy policy. We require it to implement strict confidentiality measures and to use the information solely within the scope of our authorization.

(ii) Transfer

  1. As our business develops, we may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such a transaction. We will require the entity that comes to hold your information to continue to be bound by this Policy; otherwise we will require that entity to seek your authorization again.
  2. After obtaining your express consent, we may transfer your information to other parties.

(iii) Disclosure

We will only disclose your information in the following circumstances and only after taking industry-standard security precautions:

  1. To disclose information you specify, in a manner of disclosure to which you have expressly consented; and
  2. Where we are required to provide your information by laws and regulations or by administrative or judicial authorities, we may disclose your information according to the type of information and manner of disclosure required.

(iv) Exceptions

In accordance with applicable laws and regulations, your prior authorization is not required for sharing, transfer, or disclosure of your information in circumstances such as those related to national security or national defense; public security, public health, or significant public interest; judicial or administrative enforcement of the law; safeguarding the major lawful rights and interests of you or others where consent is difficult to obtain; information you have voluntarily disclosed to the public; and information collected from lawfully and publicly disclosed sources. The sharing or transfer of de-identified information that cannot be used to re-identify the information subject does not constitute external sharing, transfer, or public disclosure under this Policy.

VI. How We Store and Protect Information

(i) Storage Location

The information we collect and generate during our operations is stored on servers maintained by us or our service providers.

(ii) Storage Period

We store your information only for the period necessary to provide you with the Service. When you delete an Application, we will delete or anonymize your information as required by applicable laws and regulations.

(iii) Protection of Information

  1. We adopt security measures that comply with industry standards, including reasonable institutional norms and security technologies, to prevent unauthorized access, use, or modification of your information and to avoid data damage or loss.
  2. We manage and regulate the storage and use of information through a data classification and grading system, data security management standards, and data security development standards.
  3. We allow only those employees and partners who need to know your information to access it, and we have established strict access controls and monitoring mechanisms for this purpose.
  4. We take all reasonably practicable steps to ensure that no irrelevant information is collected.
  5. The Internet is not an absolutely secure environment. We recommend that you use complex passwords and take care to protect the security of your information.
  6. In the event of an information security incident, we will, in accordance with applicable laws and regulations, promptly inform you of the basic situation and possible impact, the measures taken or to be taken, suggestions for self-protection, and remedial measures, through appropriate means such as email, push notification, or public announcement.
  7. Please understand that, due to technical and risk-prevention limitations, even with our best efforts we cannot guarantee that information is 100% secure.

VII. Your Rights

(i) Access, Update, and Deletion

  1. For Applications that offer the relevant features, you may access, correct, supplement, or delete your information through the in-app functions. Where technically feasible, we will provide appropriate technical means or a contact channel so that you can access, update, and correct your information.
  2. When you access, update, correct, or delete the foregoing information, we may require you to verify your identity in order to safeguard the security of the information.

(ii) Managing Your Rights

  1. You may at any time turn off an Application's access to your device information, location information, and the like through your device settings. Turning off permissions may affect certain features of the Application.
  2. You have the right to withdraw your consent to our collection and use of your personal information at any time, although withdrawal may affect your use of certain services.
  3. If you believe that our handling of personal information has infringed your lawful rights and interests, you have the right to lodge a complaint or report with us.

VIII. How We Respond to Do Not Track Signals

Your browser settings may allow you to send "Do Not Track" signals to the websites and online services you visit. When we receive a DNT signal from a visitor's browser, we do not change our practices, because we do not track visitors for the purpose of serving targeted advertising.

IX. Third-Party Services

An Application may use services provided by Google Firebase, which collects data related to the use of the Application. For the specific rules governing the collection and use of such data, please refer to Google Firebase's privacy policy. We are not responsible for Google Firebase's information-processing practices.

If an Application links to services provided by third parties, your use of those services (including any information you provide to them) is governed by the third party's own terms of service and privacy policy, not this Policy. Please read them carefully. This Policy applies only to the information we collect and not to any service provided by a third party.

X. Protection of Minors

  1. If you are a minor under the age of 18 (a "Minor"), you should read and agree to this Policy under the supervision and guidance of your parents or other guardians before using an Application.
  2. Our Applications are not designed for Minors, and we do not knowingly collect personal information from Minors. If we discover that we have collected personal information from a Minor, we will delete it as soon as possible.
  3. We protect the personal information of Minors in accordance with applicable laws and regulations, and will collect, use, store, share, transfer, or disclose such information only where permitted by law, with the express consent of a parent or other guardian, or as necessary to protect the Minor.
  4. If you are the guardian of a Minor and have questions about the personal information of the Minor in your care, please contact us using the contact information published in this Policy.

XI. Payment Processing

For Applications that offer in-app purchases or paid features, payments are completed through the official payment channels provided by the application distribution platform (the app store) from which you obtained the Application. Your payment information is processed and encrypted directly by that platform's payment system; we do not collect or store your full payment card information. Payment processing is governed by the relevant platform's own privacy policy and terms.

XII. Notices and Revisions

  1. We may revise this Policy from time to time in light of updates to laws and regulations and business developments. The revised Policy will be published within the Application or on the Company's website. If you continue to use the Application, you are deemed to agree to the revised Policy.
  2. We may issue service-related announcements when necessary (for example, when a service is suspended for system maintenance). You may be unable to opt out of these non-promotional, service-related announcements.

XIII. Governing Law and Dispute Resolution

  1. The interpretation and application of this Policy, and any disputes related to it, shall be governed by the laws of the People's Republic of China.
  2. Any dispute arising from this Policy shall be resolved through friendly consultation between the parties. If consultation fails, the parties agree to submit the dispute to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Chengdu in accordance with its arbitration rules then in effect. The arbitral award shall be final and binding on both parties.

XIV. Contact Us

If you have any questions or suggestions regarding this Policy, please feel free to contact us at any time: